1. Information We Collect
We collect information you provide directly to us, such as when you fill out a contact form, request a consultation, or communicate with us via email. This may include your name, email address, phone number, company name, and any message content you provide.
2. How We Use Your Information
We use the information we collect to respond to your inquiries, provide our services, send relevant communications, improve our website and services, and comply with legal obligations.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption at rest and in transit, access controls, and regular security assessments aligned to ISO 27001 standards.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for 24 months unless a longer period is required by law.
6. Cookies
Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, though some features of the website may not function properly without them. We use essential cookies for site functionality and analytics cookies to understand usage patterns.
7. Your Rights
You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing of your data. Under India's DPDP Act and the EU GDPR (where applicable), you may request a copy of your data in a portable format. To exercise these rights, please contact us at contact@byteflu.com.
8. International Transfers
Your information may be processed in countries other than your country of residence. We ensure appropriate safeguards are in place for any cross-border data transfers, including standard contractual clauses where required.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@byteflu.com.