NexGen Telecom
NOC team overwhelmed with 4,000+ daily alerts, 80% being false positives, causing alert fatigue and missed critical incidents across the backbone network.
The Challenge
NOC team overwhelmed with 4,000+ daily alerts, 80% being false positives, causing alert fatigue and missed critical incidents across the backbone network.
Our Solution
Byteflu deployed AIOps-driven alert correlation and suppression, redesigned monitoring thresholds using ML baselines, and implemented automated remediation playbooks for known-good resolution patterns.
Services Deployed
- Network Management
- Automation Services
Our Approach
- 1
Analyzed 90 days of alert data to identify correlation patterns and noise sources
- 2
Deployed Moogsoft for ML-based alert correlation and suppression
- 3
Replaced static thresholds with dynamic baselines learned per device/interface
- 4
Built 45 automated remediation playbooks for common fault scenarios
- 5
Redesigned NOC escalation tiers based on reduced, high-fidelity alert stream
Want Similar Results?
Let us show you how Byteflu can transform your IT operations.
More Case Studies
Apex Financial Services
Legacy infrastructure causing 40+ hours monthly downtime, impacting trading operations and client-facing services across multiple branches.
MedVista Healthcare
HIPAA compliance gaps and unmanaged endpoints across hospital networks, putting patient data at risk and threatening regulatory standing.
NovaTech Manufacturing
Fragmented IT across 12 plant locations with no centralized monitoring, leading to inconsistent service quality and security blind spots.