Metro Transit Authority
Legacy ticketing and scheduling systems causing 12% revenue leakage, passenger frustration with outdated apps, and inability to scale during peak hours.
The Challenge
Legacy ticketing and scheduling systems causing 12% revenue leakage, passenger frustration with outdated apps, and inability to scale during peak hours.
Our Solution
Byteflu rebuilt the ticketing platform on cloud-native microservices architecture, implemented account-based ticketing with mobile-first UX, and deployed auto-scaling infrastructure handling 10x peak loads without degradation.
Services Deployed
- Application Management
- Automation Services
Our Approach
- 1
Audited legacy ticketing system identifying revenue leakage points
- 2
Designed microservices architecture for ticketing, payments, and scheduling
- 3
Migrated to Kubernetes with horizontal pod autoscaling for peak handling
- 4
Built new passenger mobile app with real-time ETAs and mobile ticketing
- 5
Implemented reconciliation engine eliminating revenue leakage
Want Similar Results?
Let us show you how Byteflu can transform your IT operations.
More Case Studies
Apex Financial Services
Legacy infrastructure causing 40+ hours monthly downtime, impacting trading operations and client-facing services across multiple branches.
MedVista Healthcare
HIPAA compliance gaps and unmanaged endpoints across hospital networks, putting patient data at risk and threatening regulatory standing.
NovaTech Manufacturing
Fragmented IT across 12 plant locations with no centralized monitoring, leading to inconsistent service quality and security blind spots.